This topic contains 11 reply and 2 voices, and was last updated by Gemma 4 years, 9 months ago
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February 6, 2015 at 1:17 am 35912
Gemma my checkout page isnt showing and im just getting an ssl connect error ? any thoughts? Would like to get this fixed ASAP because ive already lost 2 sales because of it. Using Dokan paypal adaptive. I either get SSL error or I get a blank screen, deactivated all new plugins to no effect.
February 7, 2015 at 11:06 am 35982
Nayem Nayem

Hello Gemma,

Please check for Plugin conflict. Deactivate all of your plugins except ours. After doing this you can check and if you get this problem there then please let me know.

Thank you 🙂

February 8, 2015 at 3:45 pm 36107
Gemma Gemma

had deactivated all of the plugins and this hasnt worked

February 8, 2015 at 3:48 pm 36109
Nayem Nayem

Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

February 8, 2015 at 5:28 pm 36116
Gemma Gemma

all done, look forward to hearing from you

February 8, 2015 at 5:34 pm 36117
Nayem Nayem

Hello Gemma,

I got your details. But i did not see any error or blank page when i proceed to checkout. I can easily navigate to checkout page. Did you try with a different browser?

February 8, 2015 at 5:45 pm 36119
Gemma Gemma

ive tried on aol, google chrome and my phone and get the error. people are able to enter all their details but when they click pay goes to blank screen

February 8, 2015 at 5:50 pm 36120
Gemma Gemma

i now get this

Fatal error: Uncaught exception ‘PPConnectionException’ with message ‘SSL connect error’ in /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/lib/vendor/paypal/sdk-core-php/lib/PPHttpConnection.php:87 Stack trace: #0 /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/lib/vendor/paypal/sdk-core-php/lib/PPAPIService.php(59): PPHttpConnection->execute(‘requestEnvelope…’) #1 /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/lib/vendor/paypal/sdk-core-php/lib/PPBaseService.php(77): PPAPIService->makeRequest(‘Pay’, Object(PayRequest), NULL) #2 /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/lib/lib/services/AdaptivePayments/AdaptivePaymentsService.php(157): PPBaseService->call(‘AdaptivePayment…’, ‘Pay’, Object(PayRequest), NULL) #3 /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/classe in /home/content/p3nexnas06_data02/89/2164189/html/wp-content/plugins/dokan-paypal-adaptive-payments/lib/vendor/paypal/sdk-core-php/lib/PPHttpConnection.php on line 87

February 9, 2015 at 5:50 pm 36216
Nayem Nayem

Hello Gemma,

I think you have fixed your problem. I logged in to your site and proceed to checkout and did not find any error. Please let me know if you have fixed it.

Thank you 🙂

February 11, 2015 at 2:35 am 36376
Gemma Gemma

I have reverted to normal pay pal as not to lose orders, ideally I would like paypal adaptive to work which it doesn’t

February 11, 2015 at 12:51 pm 36433
Nayem Nayem

Hello Gemma,

I have discussed with our developer about this. They said that this is not a error of the add-on. You should check your ssl settings and make sure you have done all of the things correctly.

Thank you 🙂

February 12, 2015 at 3:55 pm 36574
Gemma Gemma

I have already spoken to my web host, and discussed it with them and they say it’s nothing to do with the security certificate I have on the site will try and speak to paypal and see if they can help

Viewing 11 Posts - 1 through 11 (of 11 total)