This topic contains 12 reply and 2 voices, and was last updated by towhid 4 years, 1 month ago
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August 18, 2015 at 4:47 pm 67793
towhid Hi Wedevs Team, Actually, i have a problem with seller informations in seller dashboard. Indeed, when a seller (after created an account and be active) submit his information, they aren’t saved ( banner, adress, city, zip code, google maps, terms and conditions ….). Futhermore, the google maps widget in the left sidebar don’t show the localisation. I’m on this problem about two days, even if i read the documentation but no solutions. Thank you, Christopher
August 18, 2015 at 4:48 pm 67794
Christopher Christopher This reply has been marked as private.
August 18, 2015 at 6:06 pm 67810
Christopher Christopher This reply has been marked as private.
August 18, 2015 at 6:15 pm 67816
towhid towhid

Hello Christopher,

I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thanks

August 18, 2015 at 11:06 pm 67875
Christopher Christopher

Hello Towhid,

From this morning, I try all configuration Plugin(On/Off) and theme but I don’t found the error can you check what’s wrong, it’s the last thing to do before I launch the website so it’s very important.

Thank you,
Christopher

August 19, 2015 at 3:02 pm 67995
towhid towhid

Hello Christopher,

I have provided this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

Thanks

August 20, 2015 at 7:34 pm 68343
Christopher Christopher

Hello Towhid,

Thank you, I wait for your help it’s very urgent.

Christopher

August 22, 2015 at 1:09 pm 68557
towhid towhid

Hello Christopher,

I have already forwarded this issue to our developer. But they are not available today. Hope, I will come to a solution within tomorrow.

Thanks

August 23, 2015 at 4:02 pm 68715
Christopher Christopher

Hi Towhid,

I wait until 5 days, it’s very urgent, the fix is finished ?

Thank you,
Christopher

August 23, 2015 at 5:47 pm 68727
towhid towhid

Hello Christopher,

This is a custom theme Issue. The theme is replacing our normal select box with “Select2” JS that’s why the data is not saving properly. Contact theme support about this.

Thanks

August 23, 2015 at 7:17 pm 68742
Christopher Christopher

Hi Towhid,

Thank you for the information, I will try to fix this.

Have a good week,
Christopher

August 24, 2015 at 12:40 am 68763
Christopher Christopher

Hello to everybody,

I found the solution. For guys who the settings aren’t saved and viewed in the seller store, you have to put this code into your child theme:

function mgt_dequeue_stylesandscripts() {
    if ( class_exists( 'woocommerce' ) ) {
        wp_dequeue_style( 'select2' );
        wp_deregister_style( 'select2' );

        wp_dequeue_script( 'select2');
        wp_deregister_script('select2');

    } 
} 

Christopher

August 24, 2015 at 12:06 pm 68802
towhid towhid

Hello Christopher,

I am very grateful to know that you have solved the problem. Also, this solution will help them who will confront this kind of occurrence.

Thanks

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