Home Forums Theme Support Dokan Store informations not visible not saved

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This topic contains 12 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #67793

    Christopher
    Member
    Post count: 16

    Hi Wedevs Team,

    Actually, i have a problem with seller informations in seller dashboard. Indeed, when a seller (after created an account and be active) submit his information, they aren’t saved ( banner, adress, city, zip code, google maps, terms and conditions ….). Futhermore, the google maps widget in the left sidebar don’t show the localisation.

    I’m on this problem about two days, even if i read the documentation but no solutions.

    Thank you,
    Christopher

    #67794

    Christopher
    Member
    Post count: 16
    This reply has been marked as private.
    #67810

    Christopher
    Member
    Post count: 16
    This reply has been marked as private.
    #67816

    towhid
    Participant
    Post count: 4505

    Hello Christopher,

    I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thanks

    #67875

    Christopher
    Member
    Post count: 16

    Hello Towhid,

    From this morning, I try all configuration Plugin(On/Off) and theme but I don't found the error can you check what's wrong, it's the last thing to do before I launch the website so it's very important.

    Thank you,
    Christopher

    #67995

    towhid
    Participant
    Post count: 4505

    Hello Christopher,

    I have provided this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

    Thanks

    #68343

    Christopher
    Member
    Post count: 16

    Hello Towhid,

    Thank you, I wait for your help it's very urgent.

    Christopher

    #68557

    towhid
    Participant
    Post count: 4505

    Hello Christopher,

    I have already forwarded this issue to our developer. But they are not available today. Hope, I will come to a solution within tomorrow.

    Thanks

    #68715

    Christopher
    Member
    Post count: 16

    Hi Towhid,

    I wait until 5 days, it's very urgent, the fix is finished ?

    Thank you,
    Christopher

    #68727

    towhid
    Participant
    Post count: 4505

    Hello Christopher,

    This is a custom theme Issue. The theme is replacing our normal select box with “Select2” JS that's why the data is not saving properly. Contact theme support about this.

    Thanks

    #68742

    Christopher
    Member
    Post count: 16

    Hi Towhid,

    Thank you for the information, I will try to fix this.

    Have a good week,
    Christopher

    #68763

    Christopher
    Member
    Post count: 16

    Hello to everybody,

    I found the solution. For guys who the settings aren't saved and viewed in the seller store, you have to put this code into your child theme:

    function mgt_dequeue_stylesandscripts() {
        if ( class_exists( 'woocommerce' ) ) {
            wp_dequeue_style( 'select2' );
            wp_deregister_style( 'select2' );
    
            wp_dequeue_script( 'select2');
            wp_deregister_script('select2');
    
        } 
    } 

    Christopher

    #68802

    towhid
    Participant
    Post count: 4505

    Hello Christopher,

    I am very grateful to know that you have solved the problem. Also, this solution will help them who will confront this kind of occurrence.

    Thanks

Viewing 13 posts - 1 through 13 (of 13 total)

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