Store SEO and Image not being correctly pulled

This topic contains 10 reply and 2 voices, and was last updated by towhid 8 years, 8 months ago
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August 25, 2015 at 6:48 pm 69024
towhid Another day another issue. For some reason, despite setting the store SEO in seller dashboard, when sharing content to FB or other networks, it is not pulling the seller details, description or image.
August 26, 2015 at 1:06 pm 69097
towhid towhid

Hello Nurul,

I have reproduced this issue but did not get any inconsistency. Did you properly insert Facebook Title, Facebook description field?

Can you please try once again and send me the screenshot.

Thanks

August 26, 2015 at 10:37 pm 69231
Nurul Nurul

Salam towhid bhai,

The screenshots are provided below. You will see that I have updated the SEO info and uploaded image, it is not being pulled through.

https://dl.dropboxusercontent.com/u/43582246/Wedevs/social.png
https://dl.dropboxusercontent.com/u/43582246/Wedevs/store%20seo.png

You should have my testing site admin log in. 🙂

August 26, 2015 at 10:39 pm 69232
Nurul Nurul

just some feedback towhid bhai – i think a tooltip on the SEO page hinting sellers of the FB and Twitter image size maybe helpful. Maybe something to pass onto your development team.

August 27, 2015 at 3:31 pm 69326
towhid towhid

Hello Nurul,

Are you using Dokan latest version? If not please use the Dokan version 2.4.3. If you are not using the dokan latest version then it will effect the theme. Because we have changed template structure few places.

I will request our developer to hook a tooltip for image size in SEO store page.

Thanks

August 27, 2015 at 5:42 pm 69363
Nurul Nurul

still not working towhid bhai. I just logged in fine with the details. I do not know what is going on on your end

August 28, 2015 at 4:03 am 69432
Nurul Nurul

Towhid BHAI, I have installed the latest version. The image and description are not being pulled through. Please help find a solution.

August 28, 2015 at 5:02 pm 69455
Nurul Nurul

Towhid BHAI, the login details I sent to you are correct. I have tested them and they do work. This is an important feature for my site and I don’t understand why it’s not working. Have you had a a look?

August 29, 2015 at 3:41 pm 69535
towhid towhid

Hello Nurul,

I have already notified about this issue with our developer team. Please allow me some time. Hope I will come back to you with a right solution.

Thanks

August 29, 2015 at 3:57 pm 69537
towhid towhid

Hello Nurul,

Still, I did not get correct login details for admin access. If I get a correct login detail I can check all of your issues thoroughly.

You have already sent 3 login details, but no one is working.

Thanks

August 30, 2015 at 6:16 pm 69708
towhid towhid

Hello Nurul,

I have already fixed the issue and let me know the result. The theme has a feature “Enable Open Graph” which created the trouble. I have already disabled the option. Now the Store SEO getting the title, image and description.

This is the screenshot of the Open Graph option.
Open_Graph

Thanks

Viewing 10 Posts - 1 through 10 (of 10 total)