Subscription Add-On issue

This topic contains 9 reply and 2 voices, and was last updated by Nayem 9 years, 2 months ago
Viewing 9 Posts - 1 through 9 (of 9 total)
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January 5, 2015 at 12:32 am 33378
Nayem Hi there, i have bought the dokan plugin with subscription add-on and import export add-on i have created a product as a subscription. I have logged in as a seller, and if i go to the dashboard and click on subscription i see a 404 error. Also when i go to products and want to add a product it shows the subscription pack (probably you can only add products after subscribing). the subscription pack does not show the amount in euro's i have entered in the pack and i do not see a purchase button. Can you help me please couldn't find it on the forum but if it is there already please provide me to the solution..
January 5, 2015 at 12:37 am 33379
Erik Erik This reply has been marked as private.
January 6, 2015 at 1:33 pm 33443
Nayem Nayem

Hello Erik,

I can not access your details. May be something wrong here.

Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

January 7, 2015 at 5:54 am 33522
Erik Erik

Any luck?

I have filled in the form and sent in yesterday!

Gr erik

January 8, 2015 at 8:55 pm 33674
Erik Erik This reply has been marked as private.
January 9, 2015 at 10:07 am 33694
Nayem Nayem

Hello Erik,

I am checking your issue. Please allow me some time. I will be back to you very soon with the right solution.

Thank you 🙂

January 9, 2015 at 10:07 am 33695
Nayem Nayem

Hello Erik,

I am not able to access your site. It is showing me this error – “Service Temporarily Unavailable”. Can you please direct me the right way to access?.

Thank you 🙂

January 12, 2015 at 9:44 pm 33982
Erik Erik This reply has been marked as private.
January 13, 2015 at 10:35 am 34017
Nayem Nayem

Hello Erik,

I am checking your issue. Please allow me some time. I will be back to you very soon after finishing my checking.

Thank you 🙂

January 13, 2015 at 11:24 am 34021
Nayem Nayem

Hello Erik,

I have checked your site.
1. I have logged in as a seller, and if i go to the dashboard and click on subscription i see a 404 error.
-This error is occurring because you did not set your permalinks as “Post name” and “Product”. Please always save this settings perfectly.

2. Also when i go to products and want to add a product it shows the subscription pack (probably you can only add products after subscribing).
– In your subscription pack you did not enter the product number. How many product seller can publish by this pack?. Please enter the number of product for sub pack.

3. the subscription pack does not show the amount in euro’s i have entered in the pack and i do not see a purchase button.
– Here is a problem with your theme style. This page is missing the css of sub pack. But for now you can add those line in your theme’s style.css. But if you need proper fix of this page style then you have to edit your theme css style. For now you can add this line-

.product_pack_item {
    padding-top: 10%;
    width: 25%;
    margin-left: 38%;
}

Please check and let me know. Thank you 🙂

Viewing 9 Posts - 1 through 9 (of 9 total)