Home Forums Theme Support Dokan Subscription Add-On issue

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This topic contains 9 replies, has 2 voices, and was last updated by  Nayem 4 years, 4 months ago.

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  • #33378

    Erik
    Member
    Post count: 81

    Hi there,

    i have bought the dokan plugin with subscription add-on and import export add-on

    i have created a product as a subscription.

    I have logged in as a seller, and if i go to the dashboard and click on subscription i see a 404 error.

    Also when i go to products and want to add a product it shows the subscription pack (probably you can only add products after subscribing). the subscription pack does not show the amount in euro's i have entered in the pack and i do not see a purchase button.

    Can you help me please couldn't find it on the forum but if it is there already please provide me to the solution..

    #33379

    Erik
    Member
    Post count: 81
    This reply has been marked as private.
    #33443

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I can not access your details. May be something wrong here.

    Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you πŸ™‚

    #33522

    Erik
    Member
    Post count: 81

    Any luck?

    I have filled in the form and sent in yesterday!

    Gr erik

    #33674

    Erik
    Member
    Post count: 81
    This reply has been marked as private.
    #33694

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I am checking your issue. Please allow me some time. I will be back to you very soon with the right solution.

    Thank you πŸ™‚

    #33695

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I am not able to access your site. It is showing me this error – “Service Temporarily Unavailable”. Can you please direct me the right way to access?.

    Thank you πŸ™‚

    #33982

    Erik
    Member
    Post count: 81
    This reply has been marked as private.
    #34017

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I am checking your issue. Please allow me some time. I will be back to you very soon after finishing my checking.

    Thank you πŸ™‚

    #34021

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I have checked your site.
    1. I have logged in as a seller, and if i go to the dashboard and click on subscription i see a 404 error.
    -This error is occurring because you did not set your permalinks as “Post name” and “Product”. Please always save this settings perfectly.

    2. Also when i go to products and want to add a product it shows the subscription pack (probably you can only add products after subscribing).
    – In your subscription pack you did not enter the product number. How many product seller can publish by this pack?. Please enter the number of product for sub pack.

    3. the subscription pack does not show the amount in euro’s i have entered in the pack and i do not see a purchase button.
    – Here is a problem with your theme style. This page is missing the css of sub pack. But for now you can add those line in your theme's style.css. But if you need proper fix of this page style then you have to edit your theme css style. For now you can add this line-

    .product_pack_item {
        padding-top: 10%;
        width: 25%;
        margin-left: 38%;
    }

    Please check and let me know. Thank you πŸ™‚

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