This topic contains 9 reply and 2 voices, and was last updated by towhid 4 years, 6 months ago
Viewing 9 Posts - 1 through 9 (of 9 total)
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May 11, 2015 at 3:15 pm 43581
towhid Hi there all the e-mailtemplates dont get send when adding a customer or replying in a chat (all others dont work either). What can i do to fix this?
May 11, 2015 at 3:21 pm 43584
Tommie Tommie

i checked spam obviously.

May 11, 2015 at 3:21 pm 43585
Tommie Tommie This reply has been marked as private.
May 11, 2015 at 3:31 pm 43586
towhid towhid

Hello Tommie,

Can you please check the server settings. Make sure you have properly configured SMTP email settings in hosting server or you can contact with your hosting provider.

Thank you 🙂

May 13, 2015 at 9:08 pm 43899
Tommie Tommie

Hello Towhid.
What should i configure in my SMTP settings to make it work?

May 14, 2015 at 12:54 pm 43950
towhid towhid

Hello Tommie,

Contact your hosting provider and try to get an assurance that emails are sending and receiving correctly from your hosting server. If sending and receiving email correctly then I will take a further step. Please let me know when done.

Thank you 🙂

May 14, 2015 at 1:06 pm 43954
Tommie Tommie

I already did yesterday and all mails are sending oke except the ones from your plugin.

May 15, 2015 at 3:30 pm 44092
Tommie Tommie

Are you going to check it now or what…

May 16, 2015 at 11:48 am 44131
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

May 18, 2015 at 11:51 am 44323
towhid towhid

Hello Tommie,

I think you had missed select to “Notify Co-workers”. But I can see mail are in my inbox when I create project, leave a message and assigned a new task.

For your help, I have attached a screenshot to how select “Notify Co-workers”:

Notify User

Can you check please and let me know the result.

Thanks.

Viewing 9 Posts - 1 through 9 (of 9 total)