Home Forums Theme Support Dokan Theme displays as mobile theme

This topic is: resolved

This topic contains 9 replies, has 4 voices, and was last updated by  Brandon H 5 years ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #21984

    Brandon H
    Member
    Post count: 37

    Hello,

    I have just purchased and activated Dokan on my website, but have had the issue that, even when viewing the website on a desktop browser, the theme is shown in a the mobile version of the website.

    Have I done something wrong, or am I missing something?

    Thanks!
    -Brandon

    #21985

    Mahi
    Member
    Post count: 1555

    Sound interesting!
    Can you please share a screenshot with us?

    #22017

    Brandon H
    Member
    Post count: 37

    Here is a screenshot of what I am seeing: http://imgur.com/rOvZcW8

    Nothing changes if I attempt re-sizing the browser window.

    Thanks!
    -Brandon

    #22044

    Sekander Badsha
    Member
    Post count: 2067

    Hi Brandon,
    we have never seen such problem like this. Have you ever changed any file or tried to modify the theme ? if not, please provide your admin login details as a PRIVATE REPLY.

    #22064

    Brandon H
    Member
    Post count: 37
    This reply has been marked as private.
    #22072

    Brandon H
    Member
    Post count: 37
    This reply has been marked as private.
    #22106

    Sk
    Moderator
    Post count: 371

    Hello Brandon,

    The link you provided is not working. please recheck.

    Thank you.

    #22171

    Brandon H
    Member
    Post count: 37
    This reply has been marked as private.
    #22187

    Sk
    Moderator
    Post count: 371

    Hello Brandon,

    Dokan is conflicting with your plugin “WPBakery Visual Composer” and “Pricing Table“. For “WPBakery Visual Composer” plugin your site pisplays as mobile view and for Pricing Table your prodouct maybe display in bigger size.

    We have diactivated these two plugins. Your site is now works fine. We recommend not to active these plugins.

    Thank you.

    #22205

    Brandon H
    Member
    Post count: 37

    Hi,

    Thank you very much for solving this issue!

    It seems the entire issue is resolved for this particular topic.

    Thanks again,
    -Brandon

Viewing 10 posts - 1 through 10 (of 10 total)

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