This topic contains 9 reply and 4 voices, and was last updated by Brandon H 5 years, 4 months ago
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June 16, 2014 at 8:32 am 21984
Brandon H Hello, I have just purchased and activated Dokan on my website, but have had the issue that, even when viewing the website on a desktop browser, the theme is shown in a the mobile version of the website. Have I done something wrong, or am I missing something? Thanks! -Brandon
June 16, 2014 at 9:16 am 21985
Mahi Mahi

Sound interesting!
Can you please share a screenshot with us?

June 16, 2014 at 8:05 pm 22017
Brandon H Brandon H

Here is a screenshot of what I am seeing: http://imgur.com/rOvZcW8

Nothing changes if I attempt re-sizing the browser window.

Thanks!
-Brandon

June 17, 2014 at 11:55 am 22044
Sekander Badsha Sekander Badsha

Hi Brandon,
we have never seen such problem like this. Have you ever changed any file or tried to modify the theme ? if not, please provide your admin login details as a PRIVATE REPLY.

June 17, 2014 at 8:47 pm 22064
Brandon H Brandon H This reply has been marked as private.
June 17, 2014 at 9:54 pm 22072
Brandon H Brandon H This reply has been marked as private.
June 18, 2014 at 12:56 pm 22106
Sk Sk

Hello Brandon,

The link you provided is not working. please recheck.

Thank you.

June 19, 2014 at 9:37 am 22171
Brandon H Brandon H This reply has been marked as private.
June 19, 2014 at 2:06 pm 22187
Sk Sk

Hello Brandon,

Dokan is conflicting with your plugin “WPBakery Visual Composer” and “Pricing Table“. For “WPBakery Visual Composer” plugin your site pisplays as mobile view and for Pricing Table your prodouct maybe display in bigger size.

We have diactivated these two plugins. Your site is now works fine. We recommend not to active these plugins.

Thank you.

June 19, 2014 at 9:37 pm 22205
Brandon H Brandon H

Hi,

Thank you very much for solving this issue!

It seems the entire issue is resolved for this particular topic.

Thanks again,
-Brandon

Viewing 9 Posts - 1 through 9 (of 9 total)