Home Forums Theme Support Dokan This is VERY frustrating !

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This topic contains 8 replies, has 2 voices, and was last updated by  towhid 3 years, 7 months ago.

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  • #71882

    kenneth
    Member
    Post count: 170

    after more than 2 months of waiting, the problems with the plugins and theme are never ending.

    NEW PROBLEMS after the latest update. the store responsive issue is still not completely resolved, it shows that the developer team did not perform a thorough test before release. This is unacceptable ! It's so easy to test the responsiveness on sites like http://mobiletest.me/ and they did not even take the time to do it.

    When viewed in mobile horizontally, the homepage products images are so stretched as to be unreconizable. I urge everyone here to test their marketplace at http://mobiletest.me/

    I cannot imagine what would my users thought of my marketplace if the site looks broken after every new update !!

    #71886

    towhid
    Participant
    Post count: 4505

    Hello Kenneth,

    Please send me your login details http://wedevs.com/provide-login-details/. We will fix the issue withing 24 hours.

    Thank you ๐Ÿ™‚

    #71891

    kenneth
    Member
    Post count: 170

    hi towhid,
    I think it's better to do a thorough test on your end, i suggest you test your demo on http://mobiletest.me/ and see if there is responsive issue specifically on the store page. If there is (I am pretty sure there is ) then just release an update for all of us instead of fixing individual sites with the temporary CSS tricks that will get over-ridden or clash with future updates.

    #71909

    towhid
    Participant
    Post count: 4505

    Hello Kenneth,

    I am extremly sorry for our inconvenience.

    We have already fixed this issue. You will get the fixed version in our next update. In this time you can overwrite my given file in the plugin. Please download this file from this link.

    https://www.dropbox.com/s/cztrmo6g5gpfcmd/style.css?dl=0

    Now, Follow this steps:

    Step 1: Navigate to plugins/dokan/assets/css/

    Step 2: Remove/backup/rename the style.css file

    Step 3: Paste the download file in that location which mentioned in step 1.

    Hope it will solve the responsive issue for this time.

    If you get anything inconsistency please let me know.

    Thanks

    #71944

    kenneth
    Member
    Post count: 170

    hi towhid,
    Thank you for your prompt action, this issue has been resolved and I will keep you posted if I spot any other issue. Thank you.

    #71974

    kenneth
    Member
    Post count: 170

    inconsistency no 1 – the featured products shows 2 products per row but the latest products and best selling products show only 1 product. This is the same across all devices

    inconsistency

    Please fix ASAP !!

    #71975

    kenneth
    Member
    Post count: 170

    hi towhid,
    before you fix it again, pls take a closer look at my website and make sure it's working before sending any fix.

    #71976

    kenneth
    Member
    Post count: 170
    This reply has been marked as private.
    #72042

    towhid
    Participant
    Post count: 4505

    Hello Kenneth,

    I have checked the site but did not get any inconsistency. Can you please check yourself once again and let me know the result. Maybe there could be a caching issue. Please clear your broswer cache before open the site.

    Thanks

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