Home Forums Theme Support Dokan To identify sellers in my orders

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This topic contains 5 replies, has 4 voices, and was last updated by  Mahi 4 years, 11 months ago.

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  • #20224

    Alvaro
    Member
    Post count: 27

    I was making demo orders and when I open “my orders” I see all the orders but I can't identify the seller. Where I can see it? Is there the possibilty to add a column with the seller like in this example? –> https://drive.google.com/file/d/0B5v7oRCEy24HRXp6UDhldG9IN3c/edit?usp=sharing

    I think that this could be an interesting option for the customers because it's necessary to know who is the seller for cancelations, refounds, enquiries…etc.

    #20233

    Tareq Hasan
    Keymaster
    Post count: 2831

    Yes that would be an interesting feature. We'll keep it in mind ๐Ÿ™‚

    #20244

    Alvaro
    Member
    Post count: 27

    Is there any way that the customer knows who he buys the product to?
    I'm looking for a way to enable the customer to initiate a refund. I am investigating the possibilities provided to Dokan to know its _ limitations.
    Is there any way?
    thanks in advance

    #20246

    Tareq Hasan
    Keymaster
    Post count: 2831

    Currently there is no way. But we've made an add-on for opening dispute on a order, possibly thats what you are looking for. Looking forward to release it this week.

    #21120

    Mohd Ghufran
    Member
    Post count: 25

    Hi Tareq,

    Is dispute addon has been released?

    #21138

    Mahi
    Member
    Post count: 1555

    Not yet. Should be available soon. just release five add-ons all together. More add-ons and child-themes are coming soon including dispute add-on for dokan.

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