Home Forums Theme Support Dokan Unable to register / login WP-login and input license key

This topic is: resolved

This topic contains 8 replies, has 3 voices, and was last updated by  JESLYN 4 years, 10 months ago.

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  • #22936

    JESLYN
    Member
    Post count: 46

    Just purchased my Dokan today and realised I couldn't login to the WP-login? Tried registering several times as well but to no avail. It kept indicating – Please enter your first name. Hence, no passwords were being sent to my email.

    From my understanding, I've to be logged in before accessing the dashboard to key in the license key, right?

    Anyone could help ? Thanks in advance! ๐Ÿ™‚

    #22946

    Mahi
    Member
    Post count: 1555

    Is it solved now?

    #23080

    JESLYN
    Member
    Post count: 46

    Hi Mahi,

    Not yet resolved. Now that I do not need to go into WP-login page, but my dashboard still doesn't show those options listed in the image provided by your documentation : http://i1.wp.com/docs.wedevs.com/assets/0.LicenseKey.png

    In short, there's no admin options in my dashboard at all, and also, the Dokan tab for inputting of Dokan license key.

    #23091

    JESLYN
    Member
    Post count: 46

    Anyone able to assist me with my issue here? Dashboard aint showing anything at all. No tabs, no license key input tab etc. Bought my Dokan for 3 days so far and i hv yet to have the chance to kickstart on it. Would appreciate any kind souls' assistance pls! ๐Ÿ™‚

    #23112

    Sekander Badsha
    Member
    Post count: 2067

    Hello Jeslyn,
    Please provide your site credentials as a private reply. We'd like to inspect the issue.

    #23147

    JESLYN
    Member
    Post count: 46
    This reply has been marked as private.
    #23179

    JESLYN
    Member
    Post count: 46

    Hi,

    Managed to resolve the issue myself. Thanks for your help.

    #23217

    Sekander Badsha
    Member
    Post count: 2067

    Hello Jeslyn,
    Will you please tell us what was causing you the problem and how did you solved it ? It would be helpful for other users.

    #23274

    JESLYN
    Member
    Post count: 46

    Hi,

    Just figured that I could download the Dokan theme and upload it manually to my WP..

Viewing 9 posts - 1 through 9 (of 9 total)

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