Home Forums Theme Support Dokan Unable to upload/edit/delete image from sellers dashboard

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This topic contains 5 replies, has 3 voices, and was last updated by  Nayem 4 years, 3 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #37127

    Oliva Miguel
    Member
    Post count: 7

    Hi,
    I am unable to upload, edit or delete media files (product image) from sellers dashboard.
    Please help me out.

    #37130

    towhid
    Participant
    Post count: 4505

    Hello Oliva,

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #37133

    Oliva Miguel
    Member
    Post count: 7

    Have sent you the details.

    #37142

    Nayem
    Moderator
    Post count: 6480

    Hello Oliva,

    You have customized your theme and for that reason there is so many problem is happening. Please transfer your customization in a child theme because recently you will get the update of our theme and plugin. That time you will lost your data.

    You have installed the version fixed version of our plugin. But it seems like not working because of your theme modification. Please for this moment install the fresh Dokan theme then you will get everything to work fine. Please check and let me know.

    Thank you ๐Ÿ™‚

    #37186

    Oliva Miguel
    Member
    Post count: 7

    Making current theme the child theme and installed frsh dokan theme crashed my site.
    Please help me out to sort this issue.

    Could you please tell me steps of how to install dokan theme and dokan plugin without having any error.

    #37223

    Nayem
    Moderator
    Post count: 6480

    Hello Oliva,

    Please install the Dokan plugin first then install the theme. You have to
    also make sure that there is no older theme or plugin file.

    Thank you ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)

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