UNAUTHORIES at Checkout

This topic contains 14 reply and 2 voices, and was last updated by Nayem 9 years, 3 months ago
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September 14, 2015 at 1:09 pm 71710
Nayem Hello , Good Morning vaiya , In checkout page we do find an error as UNAUTHORISED, After completing all the checkout details still it shows this , we have tried by deactivating all the plugins but not working still . Could you please have a look. Thank You
September 14, 2015 at 4:35 pm 71737
Nayem Nayem

Hello,

Can you please tell me that which payment gateway you have used?. Also, you can provide a screenshot here to make me more clear about the error.

September 15, 2015 at 11:04 am 71826
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 15, 2015 at 11:09 am 71827
Nayem Nayem

Hello,

Please update Dokan plugin to the latest version which is 2.4.5. We have fixed this issue.

September 15, 2015 at 1:33 pm 71856
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 15, 2015 at 1:39 pm 71858
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 15, 2015 at 1:43 pm 71860
Nayem Nayem

Hello,

You have to update the theme and plugin both- theme version Dokan 2.2.1 and plugin version 2.4.5. If you are using cash on delivery then in the latest version customer will be able to purchase from 2 different seller’s product.

September 15, 2015 at 2:14 pm 71868
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 15, 2015 at 2:25 pm 71869
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 15, 2015 at 4:19 pm 71890
Nayem Nayem

Please make me clear about the plugin version which you are using now. We have fixed Cash on delivery issue in 2.4.5. In the latest version customer will be able to purchase from multiple seller by using cash on delivery.

September 16, 2015 at 5:20 pm 72061
Mohammed Jawad Mohammed Jawad This reply has been marked as private.
September 17, 2015 at 12:45 pm 72178
Mohammed Jawad Mohammed Jawad

any progress on this issue ?

September 17, 2015 at 12:49 pm 72179
Nayem Nayem

Hello,

I will check your site today. Please keep patience.

September 17, 2015 at 12:49 pm 72180
Mohammed Jawad Mohammed Jawad

Thank you

September 17, 2015 at 2:35 pm 72205
Nayem Nayem

I have forwarded this issue to our developer team. They will check your site.

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