Home Forums Theme Support Dokan Update Crashed Site

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This topic contains 6 replies, has 2 voices, and was last updated by  towhid 4 years, 2 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #43729

    membie
    Member
    Post count: 86

    Hi,

    After updating Dokan, my site when blank white and both frontened and backend are inaccessible.

    #43737

    towhid
    Participant
    Post count: 4505

    Hello Membie,

    Please let me know are you getting any error?

    Thank you ๐Ÿ™‚

    #43740

    membie
    Member
    Post count: 86

    Hi Towhid,

    No there isn't any error message, just a blank white screen. When I right click and choose “view page source” that is a blank white screen also.

    Thanks ๐Ÿ™‚

    #43743

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #43752

    towhid
    Participant
    Post count: 4505

    Hello Membie,

    Make sure you have set your permalinks as post name and product. Please navigate to Settings->Permalinks and Set your permalinks as Post name and Product. Please check and let me know.

    Thank you ๐Ÿ™‚

    #43754

    membie
    Member
    Post count: 86

    Hi Towhid,

    I can't access the backend to change anything, so I think I will need to login to hosting and restore the site from a backup.

    Thanks ๐Ÿ™‚

    #43830

    towhid
    Participant
    Post count: 4505

    Hello Membie,

    Can you please update dokan latest version [2.2.1] and see what happen.

    If the problem still exists please let me know I am here to help you.

    Thank you ๐Ÿ™‚

Viewing 7 posts - 1 through 7 (of 7 total)

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