Home Forums Theme Support Dokan Update Settings Error & Store Formatting Off

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This topic contains 14 replies, has 2 voices, and was last updated by  towhid 4 years, 3 months ago.

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  • #32649

    grhawkins
    Member
    Post count: 45

    These errors/issues have to do with being a seller. I've set up a test store/seller on the site and have encountered the following:

    1) I receive an “undefined” error when I try to update the settings in a seller's store. When I receive this error, the store settings doesn't update.
    Screenshot: http://screencast.com/t/cePR3ByuT

    2) As a seller, I've added a product to my store, but the formatting of the store on the front-end is off. Also, the published product doesn't show up in the seller's store.
    Published Product: http://screencast.com/t/Jsuu1tYZIQjg
    Front End Store: http://screencast.com/t/EQpzJ0NiyD

    3) When in the seller dashboard, the dashboard goes full width when I clicked the “Products” tab. When any of the other tabs are clicked (Dashboard, Orders, Coupons, Reports, Reviews, etc) the formatting goes back to the fixed width. Can you fix the Products tab so it stays at the fix width and doesn't go full width?
    Video: http://screencast.com/t/kpEDvGNQ9U

    Thanks in advanced for the help!

    #32650

    grhawkins
    Member
    Post count: 45
    This reply has been marked as private.
    #32658

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    Send me site ftp login details also a seller credentials.

    Thank You ๐Ÿ™‚

    #32662

    grhawkins
    Member
    Post count: 45
    This reply has been marked as private.
    #32674

    towhid
    Participant
    Post count: 4505

    Hello grhawkins,

    Please follow the following instruction โ€“

    1. Make sure that you have set your permalinks as “Post name” and “Product”. Please navigate to Settings->Permalinks and set you permalinks as post name and product. Hope every page will work fine now.

    Undefined error- Is this error showing on the seller dashboard settings page?. if the error showed when dashboard settings updated then you have to follow this โ€“

    Please open wp-content/plugins/wedevs-dokan-plugin/classes/template-settings.php. In line number 99 you will see something like this 'address' => strp_tags( $_POST['setting_address'] ),. You have to write this line as 'address' => strip_tags( $_POST['setting_address'] ),.

    2 & 3. Can you please disable your current theme and active WordPress default theme like- Twenty Twelve, Twenty Thirteen, Twenty Fourteen and see what happens.

    Hope everything will work fine now. if not, then please let me know.

    Thank You ๐Ÿ™‚

    #32701

    grhawkins
    Member
    Post count: 45

    1) Fixed.

    2) Just installed a new theme (KLEO WordPress Theme). The product shows up on the front-end of the Seller's store, but the formatting is still off and the categories, etc. that usually show (with the old Dokan Theme) aren't appearing.
    Video: http://screencast.com/t/rrts20zEXImX

    3) The Products tab when I go into a product still goes full width on the KLEO theme.
    Video: http://screencast.com/t/hdSUMvlYx0

    For #2 & #3 can you take a deeper look and come up with a fix? I think it's an issue with the plugin, not the coding or CSS with themes I test with. I'm testing with the KLEO theme per your suggestion however, I will be using the other theme I previously had installed when I first posted these issues.

    #32702

    grhawkins
    Member
    Post count: 45

    Additionally, how do I make it so that when a seller logs in they aren't taken to /my-account/? I'd like it to take them to /dashboard/ after they sign in.

    Currently, a seller logs in and is taken to the ‘My Account' page: http://screencast.com/t/o54YYq19
    I'd like for the seller to be automatically taken to the ‘Dashboard' page: http://screencast.com/t/HDoJl92Ls6U

    Thanks

    #32739

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    Please allow us some time to check this issue. All of our hands are busy now.

    Thank You ๐Ÿ™‚

    #32806

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    1. Glad to know that it is fixed.

    2. Fixed

    3. Please paste <div class="clearfix"> under the <div id="main"> section in product edit page and paste

    .clearfix {
    margin: 0 auto;
    width: 1180px;
    } 

    css in style.css file into your theme file.

    If you want to redirect to dashboard page please follow this link to know the process – http://codex.wordpress.org/Plugin_API/Filter_Reference/login_redirect.

    Thank You : )

    #32839

    grhawkins
    Member
    Post count: 45

    Thank you!

    – Which file do I put

    into?
    – How come there's text showing up at the top and there's two rows of the same text in a Seller's store? That shouldn't be there, right?
    Video: http://screencast.com/t/yCz2usUNZnH
    – Is there an option in the Dokan plugin to make it so that Seller store isn't full width? I'd like for the store to be a fixed width like the old Dokan theme/demo. How would I accomplish this if there isn't an option in the plugin that exists already?
    Video: http://screencast.com/t/ErHYozcYaG

    Once these are answered that will solve everything for me. I appreciate the time you've taken so far to help provide support!

    #32869

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    Please backup your site. Do you have the rowgallery theme backup in your pc? Can you give me that file. I have to work on my local pc.

    Thank You ๐Ÿ™‚

    #32891

    grhawkins
    Member
    Post count: 45
    This reply has been marked as private.
    #32911

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    1. To remove duplicate title you have to paste below style to your theme's style.css file.

    .pagecontentContent-title h1:first-child {
      display: none;
      font-size: 30px !important;
      margin-bottom: 0;
      text-transform: uppercase;
    }

    2. I am sorry to say that there are no settings in the Dokan plugin to manage the responsive style for any theme except Dokan Theme. For get fixed width you need to do some responsive style for the theme on your own or you can hire a developer.

    3. Make sure Aqua Page Builder plugin is working perfectly with your theme. I noticed that it is missing the style of some your block which are responsible for Aqua Page Builder. Can you please check it out.

    Hope you understand me.

    Thank You ๐Ÿ™‚

    #32959

    grhawkins
    Member
    Post count: 45

    Thank you for the support thus far towhid.

    I hope that you take into consideration updates on the Dokan plugin for future releases to:

    1) Set a fixed width for seller stores. Many WordPress themes sold these days are responsive/full-width and as I've encountered (I'm sure many others will down the road) I'd like for the seller stores to be fixed width rather than full width.

    2) Option in the Dokan Plugin to override any other setting that redirects a Seller to their Dashboard by default. Someone non-technical may not be able to follow those instructions provided on the URL you gave me to (http://codex.wordpress.org/Plugin_API/Filter_Reference/login_redirect.)

    I'll post if I have any further questions. Thanks again for the timely support.

    #32981

    towhid
    Participant
    Post count: 4505

    Hello Grhawkins,

    I will forward those lists to our developer team to review and implement. Please do not hesitate to send queries to us. We are here to help you.

    Thank You ๐Ÿ™‚

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