Updated to 2.2.2 All forms missing fields

This topic contains 10 reply and 5 voices, and was last updated by Sk 9 years, 8 months ago
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July 7, 2014 at 8:38 am 23082
Sk I've just updated to 2.2.2 on my staging server and Every form has had all fields removed. It's as if I just created new forms. If I downgrade back to 2.1.10 all the fields and related data returns. I'm not getting any errors in the admin, front end or in my web server logs. Any help on this would be greatly appreciated. cheers,
July 7, 2014 at 9:17 am 23085
Dawn Dawn

As far as I can tell, all of my fields are still intact, but it looks like most of the Custom HTML has been stripped out. This is where all the info and instructions for the forms were, so hoping I can retrieve that somehow.

July 7, 2014 at 4:07 pm 23111
Sekander Badsha Sekander Badsha

Hello Jamie and Dawn,
Please provide your site credentials as private reply. We’d like to inspect the issue.

July 7, 2014 at 6:39 pm 23121
John John

I’m not sure if this is relevant, as it applies to the submitted content, not the forms themselves, but when I updated to version 2.2.2, the Custom Fields in post tick box (under User Frontend/SettingsGeneral Options tag) defaulted back to not show custom fields on post content area.

So I had to tick that box again to restore the missing content.

July 7, 2014 at 8:47 pm 23136
Dawn Dawn

John, doesn’t help my issue, as it is a problem with the form itself, like you said.

Sekander, am going to see if I can recover on my own. Am a little wary of providing admin credentials, as last time I provided access, I had to identify and clear out content afterwards.

July 8, 2014 at 10:37 am 23171
Sekander Badsha Sekander Badsha

Okay. Take your time and let us know.

July 11, 2014 at 5:59 am 23335
Dawn Dawn

Wow. Another Custom HTML field just suddenly disappeared. It had been there before I updated, and remained until earlier today. And then… just vanished.

July 11, 2014 at 6:10 am 23336
Dawn Dawn

The content from the missing fields – including most recent – are nowhere to be found in the database. I was able to retrieve the content from a database backup. But don’t feel confident that Custom HTML fields are “safe” to use.

July 12, 2014 at 5:45 pm 23382
Sekander Badsha Sekander Badsha

An update is coming tonight with some fixes. Can you please clarify after updating, what issues remain ?

July 13, 2014 at 5:01 am 23417
Dawn Dawn

I had added new Custom HTML fields between 2.2.2 and 2.2.3… So far they are behaving as expected. Other issues seem to have been fixed with 2.2.3 – hope this is as well! Thanks!

July 13, 2014 at 12:08 pm 23429
Sk Sk

We have tried to fix all the issues on 2.2.3 and hope it will make you happy.
Thank you for being so patient.

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