Home › Forums › Plugin Support › WP User Frontend (Free Version) › Users Who Have Purchased Pack Cannot Post This topic is: resolved This topic contains 8 replies, has 2 voices, and was last updated by Tom 5 years, 6 months ago. Viewing 9 posts - 1 through 9 (of 9 total) Author Posts January 20, 2014 at 5:40 pm #14605 TomMember Post count: 8 Hi, Users who have purchased my subscription cannot post. Here are my packs: When users go to post however they get this message: I have made previous free packs with unlimited posts for unlimited time. These packs still work. I cannot figure out what the problem is. Can you help? Thanks, Tom January 20, 2014 at 5:48 pm #14608 Tareq HasanKeymaster Post count: 2831 You have created those packs, but have you purchased them? The number of posts and expiration date shows at the wp-admin > Users > Profile. Check if that updates when you purchase a pack. January 20, 2014 at 5:56 pm #14611 TomMember Post count: 8 This is what I get when I look at the profile with a purchased pack: This one can't post. January 20, 2014 at 6:01 pm #14614 Tareq HasanKeymaster Post count: 2831 Whats your process of buying a pack? January 20, 2014 at 6:15 pm #14615 TomMember Post count: 8 You click on “Buy Now”, it takes you to the PayPal page. You then purchase through PayPal, which takes you back to the site. I have received the payments in my PayPal account and the transactions are listed in the Transactions section. January 20, 2014 at 6:22 pm #14618 Tareq HasanKeymaster Post count: 2831 Do you see user id on the transaction listing page in WPUF? If not, that might be the issue. If you aren't using the latest version of WPUF, please download that again. There was a bug where appropriate users aren't credited when returning from paypal and it's fixed in the latest. January 20, 2014 at 6:31 pm #14619 TomMember Post count: 8 That might be the issue. I have just updated the plug-in. I still cannot post. The user ids all say 0. Is there a way to fix this so that I can associate the transactions with the user? January 20, 2014 at 7:45 pm #14621 Tareq HasanKeymaster Post count: 2831 After updating the plugin, new payments should act just fine. Previously it was creating problem with paypal IPN, now it shouldn't. Not sure why it's still happening to you. No you can't associate from the admin panel, you need to the database and update the table manually. Or you can update the users post could and expire date manually. January 21, 2014 at 6:22 am #14639 TomMember Post count: 8 Thank you. It's all fixed now. Author Posts Viewing 9 posts - 1 through 9 (of 9 total) The topic ‘Users Who Have Purchased Pack Cannot Post’ is closed to new replies.