Home Forums Theme Support Dokan Where are the funds held for sales?

This topic is: not resolved

This topic contains 9 replies, has 2 voices, and was last updated by  Nayem 4 years, 1 month ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #43142

    Joseph
    Member
    Post count: 21

    If there is a minimum withdrawal limit, where are the funds held for the sales/purchases made?

    #43163

    Nayem
    Moderator
    Post count: 6480

    Hello Joseph,

    I am not clear about your question. Can you please describe me with more information?.

    Thanks.

    #43225

    Joseph
    Member
    Post count: 21

    For example if I am a seller and I have a product listed for $10, someone buys my product. However, my withdrawal limit is $50. Where is the $10? I need to be able to understand the entire process from a seller's perspective. Thank you.

    #43226

    Nayem
    Moderator
    Post count: 6480

    Hello Joesph,

    If your withdraw limit as as $50 then you can withdraw your balance when it will $50 or more. $50 wil be the minimum balance to make a withdraw request. If the balance is below $50 then seller will not be able to make a withdraw request.

    Thanks.

    #43234

    Joseph
    Member
    Post count: 21

    Thank you for your response and I understand that part of it. What I want to know is where is the funds held in the meanwhile? Does it go to the admin's Paypal account, or the seller's Paypal account until a withdrawal can be made? Or, is it just in “limbo”?

    #43236

    Nayem
    Moderator
    Post count: 6480

    Hello Joseph,

    It depends on the payment method. If you will use normal paypal then the entire balance will get into admin's account then seller have to make a withdraw request and admin will split that money manually. But if you will use paypal adaptive system or stripe then after purchasing any product admin and seller will get their percentage directly to their paypal or stripe account. That time the withdraw feature will disappear.

    Thanks.

    #43237

    Joseph
    Member
    Post count: 21

    OK. Thank you for your help to understand the process better!

    #43239

    Nayem
    Moderator
    Post count: 6480

    You are most welcome 🙂

    #43371

    Joseph
    Member
    Post count: 21

    I do not see paypal adaptive system as an option in WP-Admin→Dokan→Settings→Selling Options Tab → Withdraw Methods

    Is this a Woocommerce Add-on? Where do I configure the PayPal Adaptive System?

    #43422

    Nayem
    Moderator
    Post count: 6480

    Hello Joseph,

    Please read this doc- http://docs.wedevs.com/configure-dokan/. It will help you to configure this add-on.

Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘Where are the funds held for sales?’ is closed to new replies.