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This topic contains 5 replies, has 2 voices, and was last updated by  Nayem 4 years, 5 months ago.

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  • Author
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  • #33016

    Kelechi
    Member
    Post count: 91

    Hello,

    I am having issues sending money to my sellers. When I ‘Approve Requests' nothing happens. I assume when I approve a request, the money is automatically sent via paypal to the seller.

    Please help

    #33018

    Kelechi
    Member
    Post count: 91
    This reply has been marked as private.
    #33024

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    I logged in to your site. I saw that your withdraw methods enable for paypal only. If you want to enable bank transfer then please navigate to Dokan->Settings->Selling option->Withdraw methods and set your method. Please check and let me know.

    Thank you ๐Ÿ™‚

    #33025

    Kelechi
    Member
    Post count: 91

    Hi, PayPal is the enable method I want to use. but it does not work.

    when i Approve Requests, nothing happens and no money is transferred to the seller

    #33028

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    You have to manually send money to your seller by paypal. Approving withdraw request will not send money to your seller automatically. If you want to do it automatically then you have to use Paypal adaptive payment add-on for Dokan. Here is the link for this add-on- http://wedevs.com/plugin/dokan/paypal-adaptive-payments/.

    Thank you ๐Ÿ™‚

    #33030

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    I saw that you have already installed Paypal adaptive payments add-on. But you need to configure it to use. You can read the documentation for this add-one here- http://docs.wedevs.com/category/add-ons/dokan-add-ons/paypal-adaptive-payments/.

    Thank you ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)

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