Withdrawal percentage

Hello,

Your question is not clear to me. If you have set percentage for seller 90% then they will get 90% of the product price. But he can withdraw his full balance.

Thanks.

We’ve set the percentage to 90% but his withdrawal request was still at 100%
Say his product is $100, after the 90% shouldn’t his withdrawal request can only be max at $90?
We still receive requests at $100. I hope that clears my question. THank you for your help.

Hello,

Can you please tell me that how much balance this seller has in his account? Provide a screenshot here.

I see the issue
There were 2 order but one was cancelled so the amount is doubled what it suppose to be
How do I change the amount that was actually processed? In the woocommerce there was two order but one cancelled, however in Dokan the amount still show at 2 orders of similar amount, which doubled what it suppose to be
Currently, the amount in Dokan is twice as in Woocommerce, I can delete the cancelled order in Woocommerce, but there’s no way to delete the cancelled order in Dokan?

THank you very much for your help

Please navigate to Dokan->Settings->Witdraw option and check your order status for Withdraw. Here is the screenshot- http://s7.postimg.org/61v4eo7iz/withdraw.png.

THank you Nayem,
Is there anyway I can see the available amount to withdraw per seller? Dokan>Earning reports still shows 2 orders and one was already cancelled in Woocommerce. Woocommece > reports shows only one.
Again, appreciate your kind help.

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂