Home Forums Theme Support Dokan woocommerce extensions not working with dokan

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This topic contains 3 replies, has 2 voices, and was last updated by  towhid 4 years, 3 months ago.

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  • #40766

    Bryan
    Member
    Post count: 20

    I may have been under the wrong impression when I purchased Dokan, I thought that it would work with other woocommerce extensions. I have downloaded a free woocommerce extension to test this ( https://wordpress.org/plugins/woocommerce-photos-product-tab/ ). However, the plugin is not working.

    Is there something I must do to make other woocommerce plugins work with dokan or should it automatically work? I would like to know for certain as I am looking to purchase some other premium plugins through woothemes. Thank you in advance for your help.

    #40789

    towhid
    Participant
    Post count: 4505

    Hello Bryan,

    Would you please let me know clearly what is the error or trouble you are getting after installing “WooCommerce Photos Product Tab” plugin? It will help me to diagnosis the actual problem and find out a solutions.

    Thank you ๐Ÿ™‚

    #40844

    Bryan
    Member
    Post count: 20

    I downloaded, installed and activated the “Photos Product Tab” plugin and when I logged in as a test vendor I was unable to see a tab for photos. I also browsed as a guest and there was no tab. I checked the settings and noticed that when I check the setting to allow the photo tab and update the change does not stay, the box becomes unchecked.

    I was hoping that other woocommerce plugins would appear on the users front-end dashboard while adding or editing products.

    #40882

    towhid
    Participant
    Post count: 4505

    Hello,

    I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thank you ๐Ÿ™‚

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