Home Forums Plugin Support WP User Frontend Pro WP User Frontend Pro registration form issue

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This topic contains 3 replies, has 2 voices, and was last updated by  Sekander Badsha 4 years, 11 months ago.

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  • #23478

    Natasha
    Member

    Hi, I'm running WP User Frontend Pro on http://www.kidsmisdiagnosed.org/request-to-become-a-writer-for-kidsmisdiagnosed-com/ and we find that one in 10 or so registration form submissions tend to hang and not redirect once the form has gone through.

    Checking the backend shows the user registration did indeed go through, but the form itself remains on the page with the spinning icon to the right of the submit button. In general, the form redirects to a thankyou page – it is just every now and then this hangs and leaves the user confused and thinking it did not go through.

    I've tested with multiple different parameters in the form itself, it seems to more or less be connection based – I can submit the same data time and time again and one time with the same data it fails.

    I'm thinking the quickest solution may be to set the form to use the standard browser submit function rather than ajax which it appears to be using now.

    Do you have any light to shed on this matter? any solutions you could offer, or a way to get the form to submit as standard instead of ajax? Perhaps then it will go through consistently?

    #23479

    Sekander Badsha
    Member
    Post count: 2067

    Hello Natasha,
    Here is the solution of your problem http://docs.wedevs.com/stuck-in-a-endless-loop/

    #23520

    Natasha
    Member

    Hi, Thanks for your suggestion, but WP Debug is already set to false.
    define(‘WP_DEBUG', false);

    Are there other reasons this endless loop may happen?

    Natasha Barber
    Design and Development
    http://www.codeflex.com.au

    #23591

    Sekander Badsha
    Member
    Post count: 2067

    Hi Natasha,
    The other possible reasons could be:
    1. Conflict with themes JavaScript.
    2. Conflict with a plugin.
    3. Hosting Server is having difficulty to handle Ajax Responses.

    The best way to inspect the problem is to test on a different server. Please try on another hosting with a fresh install of WordPress with default theme and no plugin, and let us know the results.

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