This topic contains 3 reply and 2 voices, and was last updated by Sekander Badsha 5 years, 3 months ago
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July 13, 2014 at 6:06 pm 23478
Sekander Badsha Hi, I'm running WP User Frontend Pro on and we find that one in 10 or so registration form submissions tend to hang and not redirect once the form has gone through. Checking the backend shows the user registration did indeed go through, but the form itself remains on the page with the spinning icon to the right of the submit button. In general, the form redirects to a thankyou page - it is just every now and then this hangs and leaves the user confused and thinking it did not go through. I've tested with multiple different parameters in the form itself, it seems to more or less be connection based - I can submit the same data time and time again and one time with the same data it fails. I'm thinking the quickest solution may be to set the form to use the standard browser submit function rather than ajax which it appears to be using now. Do you have any light to shed on this matter? any solutions you could offer, or a way to get the form to submit as standard instead of ajax? Perhaps then it will go through consistently?
July 13, 2014 at 6:13 pm 23479
Sekander Badsha Sekander Badsha

Hello Natasha,
Here is the solution of your problem

July 14, 2014 at 5:27 pm 23520
Natasha Natasha

Hi, Thanks for your suggestion, but WP Debug is already set to false.
define(‘WP_DEBUG’, false);

Are there other reasons this endless loop may happen?

Natasha Barber
Design and Development

July 15, 2014 at 1:40 pm 23591
Sekander Badsha Sekander Badsha

Hi Natasha,
The other possible reasons could be:
1. Conflict with themes JavaScript.
2. Conflict with a plugin.
3. Hosting Server is having difficulty to handle Ajax Responses.

The best way to inspect the problem is to test on a different server. Please try on another hosting with a fresh install of WordPress with default theme and no plugin, and let us know the results.

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