ok so the problem is that the security certificate has expired … you need to do a plain ftp connection and not one over TLS …

In FileZilla, go to File -> Site Manager …

create a new site.

Under encryption, select “Only use plain FTP (insecure)”

Click connect and it will work.

This is only a testing server so I will look into the SSL certificate when I get a chance, but you should be able to proceed like this.

Hope this helps.

ok interestingly I get the same error with FileZilla … I will try find the problem and let you know how to get around it

I am using cyberduck on mac for testing. I will boot up an old windows pc and install FileZilla and give that a try.

have you tried port 21?

I have submitted the original ftp again, and also created a new one called dokan and submitted this also. I have just test both and they both work for me.

Hope that helps.

I have just tried it again and it works for me .. maybe I typed it in wrong … I will submit it again

Thanks Nayem

It is the evening here so I will continue testing tomorrow and let you know if I find any other glitches.

Thanks again for all your help.

🙂

I have theme v 2.1.1 installed and it is the latest version?

Thanks

🙂

Hi Nayem.

Thanks for the quick response.

I have done that in the past which made it work, however I ended up with duplicate pages.

I actually read on another support forum post that we should ignore creating wooCommerce pages as dokan will create its own. Thanks for this.

My first glitch I’ve found it that when I try to create a new product as a seller, the link to upload a product image does not do anything. Have I missed something?

Also something else I have picked up, is that if I use google chrome, I can’t register. I can get to the my-account page. I enter an email address, password, select I am a seller, and click register, but nothing happens.

Again, thanks for your help and quick response.

Kind regards
Milan