Hi Nayem,

we solved all problems, plugin is working perfectly now ,

thanks for helps

Hi Nayem,

We solved support plying button popup forms, we add “dokan-magnific-popup” and “dokan-popup” script to our dokan plugin.

Plugin is working perfectly and we have one problem. Reply form in Topic detail page isn’t seeing. comment_textarea, topic_status and comment buttons don’t display on reply area, you can see picture as below;

I sent reply form area codes, this code is correct? thanks

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Hi Nayem (Dokan)

Update is dangerous many users, one advise for you : if you develop new plugins, please you should consider larger dokan versions (old, older, oldest). We pay money your plugins and not use.

Ok thanks for all helps 🙂 We will find solution anymore! We will not buy anything ever again here.

Best Regards

Hi Nayem,

Our plugin closed updates because we developed on the plugin, update will break our system , if you say update files i can change in controlled.

Hi @Nayem

I sent ftp infos to youe e-mail,

Hi @Nayem

if you let me your IP with e-mail, i will allow from our host, best regards

Hi @Nayem

I sent our site detail again, please try! I hope you will find solution.

Thanks

Hi Dokan

We are trying to work the support plugin for 4 days, but don’t work still,

module add_action to seller header tabs of your dokan theme. Bu we don’t use dokan theme. we try for our theme actions for example add_action like add_action( ‘dokan_sidebar_store_after’, array( $this, ‘generate_support_button’ ) );

Sidebar display support button, but don’t response and work, I think must open a popup window for register or ticket contact. but no working support button!

Please helps to solve other using different theme of users.

We are using Marketica theme, for this theme widgets allow control just main,footer-1,footer-2,footer3, footer4 widget areas. We don’t see dokan sidebar! how can i use default widget system? thanks

Hi Nayem,

I added support widget to “main widget” area. We are using dokan sidebar but we don’t see and control dokan sidebar area on Wp admin->Appearace->Widget. if you can sign our admin panel, you can understand!

Hi Nayem,

I installed new version (v1.3) plugin. I saw widget of dokan support on admin>theme>widgets. But we can add it only to main widgets or footer widgets . We don’t control dokan store sidebar widgets here . Dokan side bar widgets control just on admin>dokan>settings>generals as enable/disable!!!

i sent our info with “provide login details” to you , i’m waiting your solution, thanks

Hi Nayem,

I installed new version (v1-2.2) of Support plugin. But support button is not showing on the side bar of marketica theme! I signed as customer to seller store page. please help us,

thanks for attention