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Viewing 15 Topics - 1 through 15 (of 16 total)
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August 12, 2015 at 9:10 pm in reply to: Dokan Store Support Plugin Not Working 66781
Kıvanç Kıvanç

Hi Nayem,

we solved all problems, plugin is working perfectly now ,

thanks for helps

August 11, 2015 at 3:32 pm in reply to: Dokan Store Support Plugin Not Working 66492
Kıvanç Kıvanç

Hi Nayem,

We solved support plying button popup forms, we add “dokan-magnific-popup” and “dokan-popup” script to our dokan plugin.

Plugin is working perfectly and we have one problem. Reply form in Topic detail page isn’t seeing. comment_textarea, topic_status and comment buttons don’t display on reply area, you can see picture as below;

topic reply

I sent reply form area codes, this code is correct? thanks

—————————————————————`

< ?php if ( $ticket_status === 'open' || ! $is_customer ) { $comment_textarea = '


‘;
$select_topic_status = ‘‘;

$comment_field = $comment_textarea;

if ( ! $is_customer ) {
$comment_field = $comment_textarea . $select_topic_status.’

‘;
}

$comment_args = array(
‘id_form’ => ‘dokan-support-commentform’,
‘id_submit’ => ‘submit’,
‘class_submit’ => ‘submit dokan-btn dokan-btn-theme’,
‘name_submit’ => ‘submit’,
‘title_reply’ => __( ‘Leave a Reply’, $this->text_domain ),
‘title_reply_to’ => ”,
‘cancel_reply_link’ => __( ‘Cancel Reply’, $this->text_domain ),
‘label_submit’ => __( ‘Submit Reply’, $this->text_domain ),
‘format’ => ‘html5’,
‘comment_field’ => $comment_field,
‘must_log_in’ => ‘

comment_form( $comment_args );
} else {
?>

< ?php _e( 'This ticket has been closed. Open a new support ticket if you have any further query.', $this->text_domain ); ?>

< ?php } wp_reset_query(); ?>

< ?php } else { ?>

< ?php _e( 'Topic not found' , $this->text_domain ) ?>

August 10, 2015 at 2:40 pm in reply to: Dokan Store Support Plugin Not Working 66273
Kıvanç Kıvanç

Hi Nayem (Dokan)

Update is dangerous many users, one advise for you : if you develop new plugins, please you should consider larger dokan versions (old, older, oldest). We pay money your plugins and not use.

Ok thanks for all helps 🙂 We will find solution anymore! We will not buy anything ever again here.

Best Regards

August 10, 2015 at 1:52 pm in reply to: Dokan Store Support Plugin Not Working 66266
Kıvanç Kıvanç

Hi Nayem,

Our plugin closed updates because we developed on the plugin, update will break our system , if you say update files i can change in controlled.

August 9, 2015 at 7:21 pm in reply to: Dokan Store Support Plugin Not Working 66160
Kıvanç Kıvanç This reply has been marked as private.
August 9, 2015 at 6:02 pm in reply to: Dokan Store Support Plugin Not Working 66147
Kıvanç Kıvanç This reply has been marked as private.
August 9, 2015 at 5:58 pm in reply to: Dokan Store Support Plugin Not Working 66143
Kıvanç Kıvanç This reply has been marked as private.
August 9, 2015 at 5:54 pm in reply to: Dokan Store Support Plugin Not Working 66142
Kıvanç Kıvanç

Hi @nayem

I sent ftp infos to youe e-mail,

August 9, 2015 at 5:50 pm in reply to: Dokan Store Support Plugin Not Working 66140
Kıvanç Kıvanç

Hi @nayem

if you let me your IP with e-mail, i will allow from our host, best regards

August 9, 2015 at 5:00 pm in reply to: Dokan Store Support Plugin Not Working 66131
Kıvanç Kıvanç

Hi @nayem

I sent our site detail again, please try! I hope you will find solution.

Thanks

August 9, 2015 at 5:07 am in reply to: Dokan Store Support Plugin Not Working 66043
Kıvanç Kıvanç

Hi Dokan

We are trying to work the support plugin for 4 days, but don’t work still,

module add_action to seller header tabs of your dokan theme. Bu we don’t use dokan theme. we try for our theme actions for example add_action like add_action( ‘dokan_sidebar_store_after’, array( $this, ‘generate_support_button’ ) );

Sidebar display support button, but don’t response and work, I think must open a popup window for register or ticket contact. but no working support button!

Please helps to solve other using different theme of users.

August 6, 2015 at 7:52 pm in reply to: Dokan Store Support Plugin Not Working 65787
Kıvanç Kıvanç

We are using Marketica theme, for this theme widgets allow control just main,footer-1,footer-2,footer3, footer4 widget areas. We don’t see dokan sidebar! how can i use default widget system? thanks

August 6, 2015 at 6:12 pm in reply to: Dokan Store Support Plugin Not Working 65729
Kıvanç Kıvanç

Hi Nayem,

I added support widget to “main widget” area. We are using dokan sidebar but we don’t see and control dokan sidebar area on Wp admin->Appearace->Widget. if you can sign our admin panel, you can understand!

August 6, 2015 at 5:38 pm in reply to: Dokan Store Support Plugin Not Working 65662
Kıvanç Kıvanç

Hi Nayem,

I installed new version (v1.3) plugin. I saw widget of dokan support on admin>theme>widgets. But we can add it only to main widgets or footer widgets . We don’t control dokan store sidebar widgets here . Dokan side bar widgets control just on admin>dokan>settings>generals as enable/disable!!!

i sent our info with “provide login details” to you , i’m waiting your solution, thanks

August 6, 2015 at 3:01 pm in reply to: Dokan Store Support Plugin Not Working 65608
Kıvanç Kıvanç

Hi Nayem,

I installed new version (v1-2.2) of Support plugin. But support button is not showing on the side bar of marketica theme! I signed as customer to seller store page. please help us,

thanks for attention

Viewing 15 Topics - 1 through 15 (of 16 total)