General Questions
1. What are the system requirements?
PHP and MySQL version needs to be 5.6 or higher to use WP Project Manager.
2. Do you provide a trial?
No. We do not provide a trial at the customer's end. We only provide a trial on our demo server.
3. Will I lose any data when I upgrade to Pro for free?
No, all of your data will be safe in your database, while you upgrade. Only the plugin files will be deleted and created.
4. How many projects I can create in a single site license?
There is no limit on projects on any license. One of our customers has more than 302 ongoing projects and 12 archived projects.
5. Is there any limit for clients, managers, and coworkers?
You are free to have as many clients, managers, and coworkers as you want. No limit at all!
6. How many users can use the system at once?
That depends on your server configuration. We do not have any limitations for anything.
7. Can I use my existing theme?
Yes, you can use any WordPress theme with WP Project Manager.
8. Do you have any developer documentation?
No, we do not have any developer documentation or REST API documentation for now
9. Can I cancel my subscription?
Yes, your subscription can be canceled at any time from your account page.
10. What does $149/year mean?
$149/year means that you need to pay @149 to buy the plugin and after 1 year you will need to pay the same amount to renew the license key.
11. What happens if I do not renew the license after 1 year?
You can purchase the plugin for one time and may not wish to renew it later. Buying the plugin gives you free support and updates for the next 365 days from the day of purchase. Not renewing the license does 2 things to your package: a) no more free customer support and b) barred from updating the plugin. So you see, to be able to run your plugin smoothly renewing your license is highly important!
12. Do you provide customization?
As per our support policy, currently, we provide support for our default functionality, customized configuration, and installation. For further customized support, for example, if you need to change or modify anything on the plugin itself then you may need to hire a developer. We will be happy to share the correct file location or function reference.
13. Do you have any demo sites?
Yes, we do have a demo site. Here is the link to our demo site. Username: demo Password: demo.
14. What is the difference between the free and paid versions of the “WP Project Manager” plugin?
Find the comparison list between Free and Pro here: WP Project Manager Free vs. Pro
15. What does the single site license mean?
The single site license means you can activate the license key on a single domain.
16. What does the 5-site license mean?
The 5 sites license means you can activate the license key on different 5 domains.
17. What does the unlimited site license mean?
The unlimited site license means you can activate the license key on unlimited domains.
18. Does your plugin come including the extension with the given price?
No, the price given on our site is for the plugin only. If you want to buy Project Manager extensions then you will need to buy them separately.
19. Can we translate the “WP Project Manager” plugin.?
Yes, you can translate the “WP Project Manager” plugin to your own language easily. Please follow this doc/tutorial.
20. Do you have any trial period?
No, we do not have any trial period but we have the live demo where you can check the plugin. Also, there is a free version available on WordPress.org.
21. Do you have any lifetime license?
No, right now we are not offering any lifetime license. You have to pay yearly for each license.
