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Viewing 15 Topics - 1 through 15 (of 5987 total)
Author Posts
November 23, 2015 at 11:51 am in reply to: Dokan update version 2.4.6 75538
Nayem Nayem

Hello Tracy,

Please navigate to wp-admin/settings/permalinks and set your site permalinks as “Post name” and “Product”. After saving these changes, reload the dashboard page.

We have moved our support system forum to a ticket. Now, you can create your support ticket from your account page and you will get support directly via e-mail.

Thanks.

November 1, 2015 at 2:09 pm in reply to: Dokan update version 2.4.6 75146
Nayem Nayem

Hello,

Please create a support ticket from your account (wedevs.com/account). Now we are providing support via e-mail.

Yes, Dokan is compatible with the latest WOoCommerce version. The latest version of DOkan is v2.4.7.

Thanks.

November 1, 2015 at 9:41 am in reply to: UserPro 75143
Nayem Nayem

Hello Pan Ser,

We were in weekend. You will get your solution within today.

Thanks.

October 28, 2015 at 3:35 pm in reply to: Increase the post count once a post is deleted 75052
Nayem Nayem

Hello,

I hope the next release will come on the second week of next month.

October 28, 2015 at 3:15 pm in reply to: Increase the post count once a post is deleted 75050
Nayem Nayem

Hello,

I am really sorry for my mistake. It will be added in our next release.

Thanks.

October 28, 2015 at 10:45 am in reply to: Increase the post count once a post is deleted 75044
Nayem Nayem

This feature is already included in the plugin. Please install the latest plugin which is v2.3.10.

Thanks.

October 25, 2015 at 3:53 pm in reply to: UserPro 74967
Nayem Nayem

Your username and password is not working. Please provide valid details. My developer is waiting to fix.

October 25, 2015 at 11:58 am in reply to: UserPro 74964
Nayem Nayem

Hello Pan Ser,

We were in vacation and for that I could not reply to your mail. I did not get your details yet. Provide your site details with FTP then we will fix the issue within today.

Thanks.

October 21, 2015 at 4:40 pm in reply to: UserPro 74876
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

October 21, 2015 at 12:22 pm in reply to: UserPro 74871
Nayem Nayem This reply has been marked as private.
October 17, 2015 at 2:46 pm in reply to: Dokan update version 2.4.6 74733
Nayem Nayem

Hello,

If you are having trouble to update the plugin from your dashboard then please download the latest version from your account and install it in your site. Before installing the latest version please delete your previous installation.

Yes, Dokan plugin/theme is RTL compatible.

Thanks.

October 17, 2015 at 11:32 am in reply to: Adding customized logo to header 74731
Nayem Nayem

Hello Arnab,

Site logo will appear on the theme header. You are using Dokan plugin in your site but you are using another theme. The Dokan theme looks like this demo- http://demo.wedevs.com/dokan/?preview.

Thanks.

October 15, 2015 at 12:43 pm in reply to: Adding customized logo to header 74671
Nayem Nayem

You have said that you are using Dokan theme but you are using a personalized theme- http://i.imgur.com/djbDqou.png. You are using Dokan plugin but the issue is not related with the plugin. The header logo or banner is not coming from the plugin.

Thanks.

October 15, 2015 at 10:35 am in reply to: Adding customized logo to header 74666
Nayem Nayem

When I have logged in that time it was a different theme. I will check your site again.

Thanks.

October 14, 2015 at 5:36 pm in reply to: Adding customized logo to header 74627
Nayem Nayem

You are not using Dokan theme so I can not provide help on this topic.

Viewing 15 Topics - 1 through 15 (of 5987 total)