Thanks much 🙂

Thank you. Very much appreciated.

Hi, yes please. If you are able to update the site quickly and ensure that it will look the same when you are done that it does now. Thanks much, I appreciate the help. Could you please advise when the update is complete?

cheers
Janine

I have submitted my details via the form. Thanks much.

I’m sorry, but I am not able to update from wordpress- it’s not showing an update available, still v2.4. My license is activated. Please advise what to do, as I cannot update. I am not willing to do it manually and go through all the set up process again. I have now done that four times, each time it has taken hours to recover everything and get the site back into a workable state, but more importantly it costs me sellers, buyers and goodwill. Please let me know how to update via the usual update process, within wordpress admin console.
thanks much
Janine

I don’t have version 2.4.2 listed in my account area. In fact I only have the theme listed – no plugin files at all. Also, last time I had to upgrade manually, I lost all my settings, widgets, sliders, etc and it took me HOURS to get my site back together again. Not a good solution, sorry. I should be able to upgrade as normal. Please fix.

thanks much
Janine

Hi, Im sorry for the slow response, but I am not receiving notifications of your responses. I can’t update Dokan – there is no update available. My install says that I’m running the latest verison – 2.4. Can you please fix urgently please? There are lots of strange thigns going on, hoping an update will fix them. thanks much
Janine

Hi, I am using Dokan plugin 2.4

thanks
Neen

I wasn’t uploading the plugin manually – I just updated it via the usual plugin update. I still have the error message, can you tell me how to fix it please?

My banners are not showing at all?

thanks much.

Hi Nayen, you will see the link above in the conversation? I can’t seem to add a screen shot – don’t know how to get the image to work. But I hvae provided a link, that you can take a look at. Here it is agian

http://www.cellardooronline.com.au/product/burrundulla-2010-heritage-cabernet-sauvignon/

Click on the shipping tab and you will see the shipping is listed as free, when it is not free, it is $15 and an additional $20 for WA. could you please look into this urgently? I am getting customer complaints, with htem thinking the shipping is free.

thans much
Neen

Hi, I have updated to V2.1, sorry about the delay in this. Unfortunately the problem still remains. Could you take a look please?
thanks
Neen

Thank you very much for the fix, and explaining the problem. Much appreciated. I am concerned at how woocommerce was deactivated, as I am the only person with access to the admin on the webstie, and I definately did not do it. Nevertheless, you have resolved my problem ( my silly error) and for that I am grateful.

thank you
Janine

YOU decactivated WooCommerce!! it IS installed, but you must have deactivated it. I have reactivated it, and the site is fine. But OMG what were you thinking??? and how is this good support? YOU took my site offline!!! How long was it that way???

PLEASE look into the slider. And don’t touch anything else!